Shipping policy

Shipping Policy

 

Thank you for shopping with Metal Detecting Stuff! We're committed to getting your new gear to you as quickly and securely as possible. Please read our shipping policy to understand our process.

 

Shipping Costs

 

  • Free Shipping: We offer free standard shipping on all orders over $99.99 within the contiguous United States.

  • Calculated Shipping: For orders under $99.99, shipping costs are calculated at checkout based on the weight of the order and the destination.

 

Order Processing

 

  • Processing Time: Orders placed Monday through Friday before 3:00 PM CT will be processed and shipped the same day. Orders placed after 3:00 PM CT, on weekends, or on holidays will be processed the next business day.

  • Notification: You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

 

Delivery Information

 

  • Carriers: We primarily use UPS, FedEx, and USPS for our shipments. We reserve the right to choose the carrier that offers the most efficient and reliable service for your specific order.

  • Delivery Time: Our standard shipping typically takes 3-7 business days to arrive, depending on your location. Please note that this is an estimate and not a guarantee.

  • Signature Required: For high-value items like metal detectors, a signature will be required upon delivery to ensure your package arrives safely and securely.

  • Shipping Restrictions: We currently only ship to the contiguous United States. We do not offer international shipping at this time.

 

Damaged or Lost Packages

 

  • Damaged Items: If your order arrives damaged, please keep all original packaging materials and contact us immediately at [Your Email Address] or [Your Phone Number]. We will assist you in filing a claim with the carrier and arranging a replacement.

  • Lost Packages: If your tracking information shows your package was delivered but you have not received it, please check with neighbors and your local post office or carrier. If you are still unable to locate the package, contact us for assistance.

 

Returns

 

Please note that original shipping fees are non-refundable. For more details on our return process, please see our Return Policy